The Big Galah

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Privacy Policy

1. Introduction

The Big Galah (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of personal information:

a. Personal Information You Provide
  • Name
  • Email address
  • Phone number
  • Any details submitted via forms, subscriptions, or contact requests
b. Automatically Collected Information
  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and usage data

3. How We Use Your Information

We may use your information to:

  • Provide and operate our website
  • Respond to enquiries or customer service requests
  • Send updates, newsletters, or marketing communications (if you opt in)
  • Improve website performance and user experience
  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Analyse website traffic
  • Understand user behaviour

You can disable cookies through your browser settings, though this may affect website functionality.

5. Disclosure of Your Information

We may share your information with:

  • Service providers (e.g. hosting, analytics, email platforms)
  • Legal authorities if required by law
  • Business partners where necessary to deliver services

We do not sell your personal information.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no online system is completely secure.

7. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request corrections if your information is inaccurate

To do so, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Overseas Disclosure

Some of our service providers may be located outside Australia. We take reasonable steps to ensure they comply with privacy obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

The Big Galah

Email: info@thebiggalah.com
Website: www.thebiggalah.com.au